Shipping & Warranty Policy
Our liberal warranty and exchange policy
We pretty much want you to be a happy customer. There are only two things you need to keep in mind to do a effective return with us;
1) Item must be sent back in the box we shipped it in, packed as well as we packed it.
2) The item must be configured as we sent it to you.
We do not cover return shipping! Usually we need to be able to test the item we get back, it will influence decisions we make. We may at our discretion cover the original shipping cost if we believe the item was DOA. If the item we receive back still works we will gladly refund your money but we will not refund shipping costs.
For best results returned items should be returned in the box we shipped to you, with the packing we packed the item in, and configured the same as it was when we sent it to you.
We are generally quick about returns and we get very few!